SINGAPORE TURF CLUB GATE ADMISSION
CONDITIONS OF SALE & ENTRY
Please read these Conditions in their entirety. For the avoidance of any doubt, the Important SMM Notification attached to or accompanying these Conditions when you purchase your tickets is included as part of these Conditions of Sale and Entry. Apart from those important SMM terms and conditions, we would also like to draw your attention to the following important Conditions so that you will have a pleasant and enjoyable experience in Singapore Turf Club:
• You are advised that attending the races at the Club may involve danger and risk to your personal safety. (Clauses 7.4 to 7.6).
• The Club has the right to inspect and refuse bags or other items to be brought into the Club (Clause 3.2).
• Your seat(s) may be obstructed by natural or man-made obstructions. Seat will not be assigned or arrangement of seat at public grandstand. Alternative seating arrangements may be offered in such a case (Clause 2.2).
• In view of the COVID-19 situation and prevailing Safe Management Measures (“SMM”), zones will be introduced within the public grandstand and your compliance with the following is required:
i. No selection of zones will be allowed;
ii. Zones will be automatically allocated by the ticketing system at the time of Ticket purchase;
iii. You will be required to remain within your allocated zone at all times.
• The Club Grandstand is off-limits to anyone below the age of eighteen (18) on all and any racedays and all such persons will be denied entry into the Grandstand during a raceday whether such persons hold tickets for the Races being held that day or are otherwise authorized to access non-Grandstand areas of the Club. For the avoidance of doubt, all persons regardless of age must have a valid Ticket to enter the Club (Clause 4.2).
• The Club reserves the right to restrict the entry of, and/or also the right to remove, any recording equipment if it is of the opinion that the images captured, whether moving or still, are likely to be used for commercial purposes (Clause 6.1).
• No food and drinks (except bottle plain water) are to be brought into the Club during a raceday.
• In the event of inclement weather, the race may be delayed, resumed or cancelled at the discretion of the Club (Clause 2.2.3).
Please refer to the specific Clauses for the details of these Conditions.
1. Interpretation
(a) The headings in these Conditions are inserted for convenience only and shall not affect the interpretation of these Conditions.
(b) Unless the context otherwise requires, words importing the singular shall include the plural and vice versa and words importing a specific gender shall include the other genders (male, female or neuter).
(c) Any reference to conduct includes without limitation, an omission, statement or undertaking, whether or not in writing.
2. GENERAL CONDITIONS
Any Ticket purchased and the Ticket Holder’s entry to and presence at the Singapore Turf Club is subject to these Conditions and any accompanying risks, obligations and responsibilities. These Conditions are available at the website www.turfclub.com.sg or at appointed sales points.
By purchasing a Ticket, the Ticket Purchaser is deemed to have accepted and agreed to be bound by these Conditions. It is the Ticket Holder’s responsibility to ensure he has read and understood these Conditions and any accompanying risks, obligations and responsibilities. It is also the Ticket Purchaser’s responsibility to draw the Ticket Holder’s attention to these Conditions and where they are made available for viewing.
2.1 Prohibition against Ticket on-selling and unauthorised Tickets
2.1.1 Tickets may not be resold or transferred, or attempted to be resold or transferred (in each case, whether for free or otherwise, or in any form or manner, or whether as a package with accommodation, transportation, food, beverage and/or other ancillary item or experience in the course of business or otherwise; and shall not be purchased or obtained from or through any commercial agent or company or otherwise than directly from Singapore Turf Club (or its appointed authorised agent), without the prior written consent of Singapore Turf Club, whose consent, if given, may be subject to any conditions it sees fit to attach thereto. The Club shall be entitled to reverse any Ticket sale transaction howsoever made, at any time prior to or at the point of Ticket collection and/or delivery, without providing reasons.
2.1.2 Any Tickets obtained in breach of these Conditions shall be void and all rights conferred or evidenced by such Tickets shall be nullified. Any person seeking to use a Ticket obtained from sources not authorised by the Club or its appointed authorised agents or obtained in breach of these Conditions in order to gain or provide entry to or remain at the races will be liable to be refused admission to or be rejected from the venue where the races are to be held and may be liable to legal action. The Club reserves the right to retain, confiscate or void (in the absolute discretion of the Club) any Ticket held by any Ticket Holder reasonably determined by the Club to be in breach of these Conditions without any liability to make any refund in respect thereof.
2.1.3 Tickets shall not be used for advertising, promotional or commercial purposes (including, without limitation, trade incentives, prizes, competitions, contests, sweepstakes, raffles, tombolas, lotteries, or draws, whether for commercial or charitable purposes) without the prior written consent of the Club, who may withhold such consent at their sole and absolute discretion.
2.2 Seating and viewing arrangements
2.2.1 Any authorised impression or map of the Club is provided as a guide only to the approximate locations of seating, viewing areas and other conveniences and facilities in the Club and around the grandstand and may not be drawn to scale. The Club reserves the right to determine actual and final location of the details concerning seating, viewing areas and other facilities without notice. The Ticket Purchaser and Ticket Holder acknowledge and accept that no reliance is placed on such impression or map of the Club when purchasing Tickets or upon entry to the Club and no booking of seats will be allowed at public grandstand.
2.2.2 In the event of inclement weather on any or all of the days of the races, the Club shall have the sole and absolute discretion to delay or postpone the race for that day, and if necessary, to cancel or abandon the race. The races may resume after such delay or postponement.
2.3 Refunds
2.3.1 Except as expressly provided in this Clause 2.3 or any other clause in these Conditions expressly providing for refunds, a Ticket cannot be exchanged or refunded under any circumstances (including, but not be limited to, any adverse weather conditions or any circumstances beyond the reasonable control of the Club).
2.3.2 The Club will refund the cost of a Ticket to the Ticket Purchaser of that Ticket (subject to such Ticket having been paid in full) only if:
(a) the entire race is cancelled and cannot be re-scheduled due to authority requirement; and
(b) a refund will be automatically processed by the appointed authorised ticketing agent back to the credit card originally used for purchase.
2.3.3 For the avoidance of doubt, only a Ticket Purchaser is entitled to a refund, and not a Ticket Holder who is not also the Ticket Purchaser.
2.3.4 The Club is not obliged to replace a Ticket under any circumstances, including but not limited to, loss or theft of the Ticket.
3. SECURITY
3.1 The Ticket Holder shall comply with:
(a) any security arrangements, directions or notices displayed or given by the Police or officers, employees or agents of the Club, including without limitation, notices, directions or other requirements relating to access and security in the Club;
(b) the conditions of sale attaching to the races and the conditions of entry displayed at the entrances to the race; and
(c) all laws, regulations or requirements of the Police or any authorities (including, without limitation, the Club’s Constitution) having jurisdiction over the activities of the Club, the races and/or the use or occupancy of the Club and its Facility.
3.2 For reasons of safety and security, the Club reserves the right in its discretion:
(a) to refuse suitcases, bags and/or other objects being brought into the Club (or into any area in the Club) whether before, during or after the race;
(b) to inspect any bag or other item which any person wishes to bring in to or remove from the Club, whether before, during or after the races; and
(c) to search any Ticket Holder at the Club for prohibited items pursuant to Clause 8.
3.3 Without prejudice to Clause 3.1, while at the Club, the Ticket Holder must maintain safe, prudent, and respectful behavior and comply with all security measures and instructions given by any official.
4. TICKETS: ACCESS, ENTRY, DISPLAY & PRICING
4.1 The Ticket Holder is only permitted access to the areas (as designated) of the Grandstand in the Club and shall not enter any of the facilities or restricted areas designated by the Club.
4.2 Anyone below the age of eighteen (18) will not be admitted into the Club’s Grandstand during a raceday. For the avoidance of doubt, all persons regardless of age must have a valid Ticket to enter the Club during a raceday.
4.3 Tickets are non-transferable on the day or during the day of presentation. Upon entry, the Ticket Holder’s hand might be stamped/tagged and if so, the stamp/tag must be shown together with a valid Ticket for that day to regain entry into the zone. The Ticket Holder must display his Ticket upon request. No person will be admitted to the Club without a Ticket. The Club reserves the right not to admit a person who does not want to display the Ticket and may require that person to immediately leave the Club.
4.4 The Club reserves the right to refuse to admit or to reject from the Club any person who does not comply with Clauses 4.1 to 4.4 above and shall not be obliged to refund any Ticket prices to such persons who have been refused admission / ejected.
4.5 Risks and Warnings
4.5.1 The conditions at the race may vary, including access, seating, and protection from weather, terrain and facilities available. As some areas of the Club are exposed, Ticket Holders are advised to take appropriate care and protection from adverse weather conditions.
4.5.2 As a condition of entry into the Club, the Ticket Holder acknowledges and accepts that horse races and the activities associated therewith are dangerous and attending the races or being in or in the vicinity of the Club may involve personal risk, and that attendance at the races or the Club is entirely at the Ticket Holder’s own risk. Ticket Holders are reminded of and agree to, accept and acknowledge the warnings, indemnities and limitation of liabilities set out in Clause 7 below.
4.5.3 While at the Club Ticket Holder must always keep to the designated zones and with caution using steps / escalator as appropriate.
4.5.4 The Club may, subject to applicable laws, designate one or more areas within the Club as a smoking area. Smoking is not permitted anywhere in the Grandstand and outside of the designated smoking area.
4.6 Purchase of admission into the Club
Sale of Tickets shall only be carried out by the Club’s appointed agent and can only be purchased online at [https://premier.ticketek.com.sg/shows/show.aspx?sh=stc21]. No Tickets are available for sale at the Singapore Turf Club.
4.6.1 The maximum number of Tickets that may be purchased through the Club’s appointed authorised ticketing agent, by any one person shall be 5 for Tickets. Ticket Purchaser / Ticket Holder must arrive only at the time as indicated on the Tickets and remain within the zone as allocated to them. Air-conditioned seating area and viewing of Live races near to the track / parade ring, are not promised.
4.6.2 Sales of admission Tickets will open on every Monday from 12 pm onwards and close on Friday at 5pm for the Races to be held on that weekend. Sales will be closed earlier, if the Tickets are sold out.
4.6.3 The use of multiple identities to circumvent these Conditions, or any applicable laws and regulations is strictly prohibited. You or any user of the Premises (being any part of the Singapore Turf Club buildings and grounds) found to be in breach of these Conditions and/or found to have circumvented, abused and/or willfully disregarded these Conditions to purchase or make bookings may be prohibited from making any future purchase of the admission Ticket into the Club.
4.6.4 Compliance with prevailing Safe Management Measures (“SMM”) and vaccination/exemption/test status requirements shall be a pre-condition of entry into the Singapore Turf Club. As the authorities may issue changes at any time as to what Covid Safety measures they require at event venues, any of the SMM in effect at the time of ticket purchase may change at short or no notice, whether in relation to entry requirements or continued attendance within Singapore Turf Club. Ticket holders who fail to meet these updated SMM requirements prevailing on the date of the event in question will be denied entry into Singapore Turf Club. Where the authorities have issued/mandated SMM changes that are the sole reason for a Ticket Purchaser/Ticket Holder being denied entry, the Ticket Purchaser in question is to refer to the Ticketek website at [https://premier.ticketek.com.sg/Content/buyers/termsofsale.aspx] for the refund procedure.
4.6.5 You will be required to present your confirmation email and/or SMS, together with a valid photo identification document (if requested) for the purposes of identification and verification of booking. Customers shall cooperate with all requests for verification or entry may be refused. A wrist band indicating the zone, will be used to tag the Ticket Holder after verification.
4.6.6 Customers are advised to take proper care of their wristbands and ensure that wristbands are worn at all times while within the Club as indication of your allocated zone. Wristbands are strictly non-transferable and will be invalid if removed or tampered with.
4.7 The Ticket Purchaser must not sell, offer or make available for sale any Ticket to the races.
4.8 The Club may, in its discretion, refuse to accept Ticket orders and/or cancel Ticket orders from anyone it believes plans to offer Ticket(s) for resale.
4.9 The Ticket Purchaser and/or Ticket Holder must keep their Tickets safe and in good condition as a duplicate Ticket may not be reissued if it is lost or stolen (save as provided in Clause 2.3.4) and a defaced or illegible Ticket may become invalid.
4.10 The Club shall be entitled to suspend or cancel any online transaction on the suspicion of use of a fraudulent or unauthorised credit card, or where in its full discretion the Club suspects it is the subject of a suspected illegal transaction for any other reason, in which event, the Club shall not be liable for any loss or damage whatsoever arising therefrom.
4.11 The Club reserves the right to refuse admission to or eject from the Club any Ticket Holder:
(a) whose presence within the Club is, or could (in the Club’s reasonable opinion), constitute a source of danger, nuisance or annoyance to any other person; and/or
(b) where (in the Club’s reasonable opinion) circumstances relating to health and safety, environmental and/or security concerns require such refusal or ejection.
5. ALTERATIONS TO EVENTS
5.1 The schedule for the races (whether published or otherwise) and its proposed format are only provisional and are subject to change if necessary due to adverse weather conditions or other reasons. The Club is not liable to the Ticket Purchasers and/or Ticket Holders for any changes in the races, or any other element of the races or arising from the arrangement of substitute races.
5.2 The Club reserves the right to change races line-up, the Club’s facilities and placement and accessibility of screens / TV / Monitors and wagering counters or facilities. These are not guaranteed as part of the Ticket price.
6. PHOTOGRAPHS, IMAGES & RECORDING, AND THE COLLECTION OF INFORMATION
6.1 Ticket Holders must not make, create, store, record or transmit any kind of sound recording, visual footage or audio-visual footage of, at or in relation to the races (“Recording”), or store, record or transmit any information or other data, including official timing, results, performance, telemetry, weather or racecourse data of, at, or in relation to the races (“Data”). Unless authorised by the Club in writing, Ticket Holders must not bring into or use within the Club any equipment that may enable a person to do the aforementioned acts. Personal electronic devices (including still image cameras and mobile telephones) are permitted within the Club unless otherwise advised, provided that any Recording, Data and any image, including photographic images and any still pictures derived or capable of being derived from a Recording of, at or in relation to the races (“Image”) that is recorded, stored and/or created thereon is used for personal, private and non-commercial purposes only (which does not include use in social media).
6.2 Without limiting any action available to the Club, it is a condition of sale that all Ticket Holders acknowledge and accept that it is a condition of entry to the Club that:
(a) the use of any such Recording, Data or Image (“Footage”) or any part of it for profit, commercial gain, public advertisement, display or for any other purpose except for the private enjoyment of the person making / recording the Footage, without the prior written consent of the Club is strictly forbidden and will constitute a breach of these Conditions for which the Ticket Holder may be liable; and
(b) if a person makes or reproduces or uses such footage or any part of it with or without the consent of the Club, that person shall on request by the Club, assign in writing, all copyright and all intellectual property in the footage to the Club or its assignees.
6.3 Ticket Purchasers and Ticket Holders acknowledge that the Club or appointed third parties authorised by the Club may make or record film or other forms of moving pictures, still pictures, sound recording or any of them of the race (including, without limitation, of Ticket Purchasers and Ticket Holders) (collectively called “Recordings”). Unless the Ticket Purchaser or Ticket Holder otherwise reaches an agreement with the Club, each Ticket Purchaser and Ticket Holder hereby grants the Club and third parties authorised by the Club permission to use photographs, film, tape, or other images or likenesses of the Ticket Purchaser and/or Ticket Holder, or any sound recording, in any media (including publication within and outside Singapore) and for any purpose without identification, compensation or payment of any kind. Ticket Purchasers and Ticket Holders acknowledge that:
(i) the venues / locations at which the races are held,
(ii) areas accessible to Ticket Purchasers and Ticket Holders are locations which are open to the public,
(iii) the Recordings referred to constitutes reasonable expected means by which personal data may be recorded at such locations and in connection with the race; and
(iv) as the entry to the races and associated events are entered or accessible via the purchase or procurement of a Ticket, the race and associated events are deemed “publicly available” events for the purposes of the Personal Data Protection Act 2012. The handling or processing of any moving pictures, still pictures, sound recording or any of them will be otherwise subject to such policies relating to personal data as the Club may apply, in each case as may be made publicly available at its website at [URL missing?] or such later versions or additional supplements as may be published by the Club.
6.4 Ticket Purchasers and Ticket Holders consent to being photographed, filmed and recorded as members of the races’ audience, and consent to the use of any such film, image or recording for public transmission.
6.5 The Club shall have the right to allow any authorised photographers and / or videographers into the Club for photography and/or video recordings for future advertising and promotional purposes without prior permission from the Ticket Purchaser and/or Ticket Holder.
6.6 Appointed authorised Ticketing Agent shall collect personal information about Ticket Purchaser which is necessary for it to operate the races and to help promote the races. In particular, the Club may collect the name, address and phone number of each Ticket Purchaser for the purposes of coordinating at the races and for conducting research, marketing and promotional activities in relation to the race and subsequent races.
Unless Ticket Purchasers advise otherwise, Ticket Purchasers consent to receiving future promotional and marketing material from the Club, including via electronic messages (e.g. email, SMS etc).
7. INDEMNITY AND LIABILITY
7.1 These Conditions constitute the entire agreement between the Club, the Ticket Purchaser and the Ticket Holder, and supersede any previous agreement or understanding and may not be
varied except as expressly agreed in writing by an authorised officer of the Club. All other terms, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law. Where any conflict arises between the terms contained in the booking form and these Conditions, the latter shall prevail.
7.2 The Club has limited control over the actual running of the races (Live or simulcast) and all details and descriptions in relation thereto are for guidance purposes only. For the avoidance of doubt, the date for the races is subject to change by the Club. In the event of the date change, the Ticket Holder will be admitted with the existing Ticket in hand.
Ticket Purchasers acknowledge that the race may be held on any such dates as approved and confirmed by the Club. If Ticket Purchasers purchase Tickets prior to the dates of the races being confirmed by the Club, then the Ticket Purchasers acknowledge and agree that the provisional dates of the race may change and that the Ticket Purchaser will not be entitled to a refund in such circumstances. If the published provisional dates are changed, such changes will either be notified directly to the Ticket Purchaser or published at the website www.turfclub.com.sg and the Ticket Purchaser’s existing Ticket will be valid for the re-scheduled dates.
7.3 The Club shall not be held liable for any act or omission by any person not employed directly by the Club. The Club shall have no liability for the acts or omissions of any of their respective servants, agents or employees.
7.4 Each Ticket Purchaser and Ticket Holder acknowledges and accepts that horse racing, the races and certain activities associated therewith (including without limitation, support horse races) are dangerous and accidents can happen and that there is a possibility of an accident-causing injury, death, property damage or loss, and accordingly, Ticket Holders attending the races do so at their own risk. Ticket Holders acknowledge the risks associated with attending or participating in the raceday include but are not limited to the risk of suffering harm to their persons or property as a result. All Ticket Holders are advised that attending the races may involve danger and risk to their personal safety.
7.5 Save for death or personal injury to a Ticket Holder caused by the negligence of the Club, the Club shall not be liable to the Ticket Holder or the Ticket Purchaser by reason of any acts or omissions of the Club (or its employees, agents or contractors), any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of these Conditions for any loss of profit or any indirect, special or consequential loss, or any damage, injury, costs, expenses or other claims (whether caused by the negligence of the Club (or its employees, agents or contractors)) or otherwise which arise out of or in connection with the provision of the races (including any delay in providing or failure to provide the races). In any event, the entire liability of the Club under or in connection with these Conditions shall not exceed the price of the Ticket(s) save for liability arising from death or personal injury caused by the negligence of the Club.
7.6 Save for death or personal injury to a Ticket Holder caused by the negligence of the Associated Entities, the Associated Entities shall not be liable to the Ticket Holder or the Ticket Purchaser by reason of any acts or omissions of the Associated Entities (or their respective employees, agents or contractors), any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of these Conditions for any loss of profit or any indirect, special or consequential loss, or any damage, injury, costs, expenses or other claims (whether caused by the negligence of the Associated
Entities (or their respective employees, agents or contractors)) or otherwise which arise out of or in connection with the races.
[numbering issue: sub-para 7.7 is missing]
7.7 Ticket Purchaser and Ticket Holders further acknowledge and agree that the Club and the Associated Entities do not make any warranty that the attendees at the races will be provided with due care and skill or that any materials provided in connection with the Club will be fit for the purposes for which they are supplied. Ticket Purchasers and Ticket Holders acknowledge that, to the extent that any warranty is implied, it is excluded to the fullest extent permitted by law.
7.8 The Club shall have no liability for any loss, damage or expense caused by cancellation of the races because of government action, strike, civil commotion, war, national disaster or other force majeure event.
7.9 The Club shall have no responsibility for any property or personal effects left at the race by the Ticket Holder.
7.10 The Club gives no warranty (whether expressed or implied under statute or otherwise) that the races shall take place at the time and place stipulated or at all and all conditions (whether expressed or implied, whether under statute or otherwise) in respect thereof are excluded. Save as provided in Clause 2.3, the Club shall not be liable to give any refund to the Ticket Purchaser or Ticket Holder if the races are delayed, postponed or cancelled.
8. PROHIBITED ITEMS
8.1 Without prejudice to Clause 3 and Clause 6.1, and in addition thereto, for the comfort and safety of patrons and players, the following items are NOT allowed into the Club:
Alcohol, pets or animals, any item that could be used as a weapon, audio recorders, video cameras, bicycles, scooters, skateboards and roller-blades/skates, cans, chairs/stools, coolers and hampers, fireworks and sparklers, Frisbees, helium balloons, glass (including bottles), food and drink (except for 1 clear plastic bottle of soft drink or mineral water of no more than 600ml), large flags (except for national and team flags), musical instruments and/or amplification equipment, unauthorised advertising material or flyers, laser pointers, distress signals, whistles or loud hailers, remote controlled crafts and drones, and any item prohibited by legislation. The items listed in this Clause 8.1 are not exhaustive and a list of all prohibited items will be placed at the entrance to the Club and/or areas designated by the Club.
8.2 For the avoidance of doubt, Ticket Holders shall not bring food or beverages of any description into the Club.
9. DEFAULT
9.1 The Club reserves the right, with reasonable cause, to refuse entry to any person or remove any person from the Club and/or races. In particular, any person who does not comply with these Conditions may be refused entry or removed from the Club and/or races.
9.2 If the Ticket Purchaser and/or Ticket Holder commits or attempts to commit any breach of these Conditions, then, on the giving of notice by the Club to the Ticket Purchaser and/or Ticket Holder at any time after the occurrence of such breach:
(a) the Ticket Purchaser and/or Ticket Holder shall be deemed to have forfeited its rights but not its obligations under these Conditions;
(b) Appointed authorised ticketing agent will be free to cancel, re-sell, confiscate and/or void (in the absolute discretion as instructed by the Club) any Ticket(s) held by the Ticket Purchaser and/or Ticket Holder who is in default; and
(c) The Club shall be entitled to deem that the Ticket Purchaser and/or Ticket Holder has unconditionally and irrevocably constituted and appointed Ticketek as its attorney to do, perform and execute all things and documents as may be necessary or desirable to transfer or assign the rights, benefits and entitlements of the Ticket Purchaser and/or Ticket Holder who is in default.
10. MISCELLANEOUS
10.1 The Club may at any time in its sole discretion amend or vary any provision of these Conditions by publication at the website www.turfclub.com.sg. If the Ticket Purchaser or Ticket Holder does not consent to such variation or amendment, the Ticket Purchaser or Ticket Holder shall not use the Tickets for purposes of entry to the races. If, following such amendment or variation, the Ticket Purchaser and/or the Ticket Holder nevertheless uses the Ticket to enter the Club, the Ticket Purchaser and/or Ticker Holder, as the case may be, shall be deemed to have irrevocably consented to such amendment or variation and to have agreed to be bound thereby.
10.2 Each of the provisions of these Conditions is severable from the other(s). If any such provision or part thereof is or becomes invalid, unenforceable or illegal in any respect, such provision or part thereof shall, to the extent that such term is invalid, be deemed not to form part of these Conditions but the validity, enforceability or legality of the remaining provisions hereunder shall not in any way be affected or impaired thereby.
10.3 The Contract (Rights of Third Parties) Act (Cap. 53B) shall not under any circumstances apply to this Agreement and any person who is not a party to this Agreement shall have no right whatsoever to enforce this Agreement or any of its terms.
10.4 These Conditions are governed by the laws of Singapore and the parties hereby submit to the non-exclusive jurisdiction of the courts in Singapore.
10.5 Without prejudice to Clause 6.3, the collection, use or disclosure or handling of personal data by the Club shall be subject to such policies relating to personal data as the Club may apply, in each case as may be made publicly available at its website or such later versions or additional supplements as may be published.